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IMPORTANT - Due to important planned upgrades, submitting an application to Domestic Building Dispute Resolution Victoria (DBDRV) will NOT be available between 12pm 22nd May and 9am 27th May. If you have any questions, please contact us on 1300 55 75 59.

Parties involved in our dispute resolution process have the right to apply to Victorian Civil and Administrative Tribunal (VCAT) for review of certain actions or decisions:

  1. If a party is notified that their dispute is 'not suitable for conciliation' or did not resolve at conciliation, but they do not receive a certificate of conciliation, this can be reviewed in VCAT.
  2. A party who is required to comply with a dispute resolution order may seek review of the order (or any amendment to the order) in VCAT if:
    • the description of the defective or incomplete building work is not accurate
    • the due date for carrying out the stipulated building work is not reasonable
    • any requirement to take specific action (or refrain from taking action) is not reasonable.
    A party who applies to VCAT for a review of a dispute resolution order and is unsuccessful may have costs awarded against them.
  3. If a builder is issued with a breach of dispute resolution order notice, they can apply to VCAT for a review, on the basis that:
    • the building assessment on which the notice was based was not correct, or
    • the dispute resolution order has now been complied with.
  4. Where money has been paid into the Domestic Building Dispute Resolution Victoria Trust Fund under a dispute resolution order, a party can apply to VCAT for a review of a decision to pay that money out of the Trust Fund.

For more information on applying to VCAT, visit the Building and Construction page on the VCAT website.

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