The Building and Plumbing Commission (BPC) provides a free dispute resolution service to help resolve domestic building issues. This service was previously delivered by Domestic Building Dispute Resolution Victoria (DBDRV). If you have an existing matter with DBDRV, it will continue to be managed under the BPC. You may start to notice updated branding and contact details, but your case history and support will remain unchanged.
We are here to help to resolve building disputes without the cost and time often associated with courts and tribunals.
Our services are impartial and available to building owners, builders, and in some circumstances, architects, sub-contractors, and other building practitioners such as surveyors, engineers and draftpersons.
We focus on conciliation, which brings both parties together to discuss and resolve matters in dispute. We may appoint qualified expert assessors to conduct building assessments to assist the resolution process.
If conciliation does not resolve the dispute, we have the power to issue binding dispute resolution orders and certificates.
- construction
- alterations and renovations
- extensions
- associated building work such as garages, driveways, swimming pools and spas
- demolition, and
- some types of home repairs.