For more information on the announced Building & Plumbing Commission, please click here
Please provide an answer for these question(s):
Please review your answer for these question(s):
It's important that you're aware of the following information:
For more information, view our Dispute resolution process page.
All questions must be answered, unless marked '(optional)'.
It is a legislative requirement that you take reasonable steps to resolve the dispute before you come to DBDRV.
For advice on the steps you should take, view our Tips to help you resolve your dispute page.
We cannot resolve disputes that are not about domestic building work.
For information about your other dispute resolution options, view our Other helpful services page.
We cannot resolve disputes that do not involve the owner.
We cannot resolve disputes between owners.
In some circumstances, we can resolve disputes between owners and other building practitioners such as surveyors, engineers and draftspersons.
For information about the types of disputes that are eligible for our service, view our About us page.
For example just plumbing, painting, etc.
By law we are unable to resolve disputes that relate to just one of the types of work listed, if they are performed under an individual contract or agreement.
Disputes about these types of work may be eligible only if they are being provided as part of a contract or agreement with a builder also including other types of building work.
For more information on how this applies to you and other dispute resolution options, please view our Ineligible disputes page.
Any answers you have given will be lost.